City v Saints: Important ticket information
- 09 August 2012 10:55
- Posted by Chris Eccles
A small number of additional tickets are available for our first home Barclays Premier League fixture against Southampton on Sunday 19 August (kick-off 4pm)
Tickets in all price categories are available on general sale online at www.mcfc.co.uk/tickets, by telephone on 0161 444 1894 (option 1, option 1, option 2)* and to personal callers at the ticket office above the City Store at the Etihad Stadium.
Disabled supporters who wish to purchase a ticket should contact Supporter Services on 0161 444 1894 (option 1, option 1, option 1). Should you wish to enquire about car parking, have any further questions or need advice, please contact our Disabled Liaison Officer, on 0161 444 1894 (option 1, option 1, option 1) or email email@example.com.
Please note, if the supporter number used is that of an Adult, then only an Adult ticket may be purchased. This also applies to under 16s and over 65s.
*Tickets purchased over the telephone will be subject to a £2.50 booking fee per ticket and phone lines are open 24-hours, 7 days a week. No booking fee payable on tickets purchased online.
10 loyalty points will be awarded for attending this fixture.
Hospitality is still available for this game and supporters who wish to enquire and/or purchase hospitality should telephone 0161 444 1894 (option 1, option 2) or email: firstname.lastname@example.org.
Make sure you don’t miss out on tickets for future matches. Consider becoming a Blue Member with benefits including automatically being placed on the 2013-14 Season Membership wait list* and the option to add ‘Match Ticket Priority’ for the best chance to see all the big games. There is also our new City Kicks Blue membership for under 16s, a must for all young City supporters. Find out more and buy online at www.mcfc.co.uk/Blue.
*2013-14 Season Membership subject to availability and any qualifying sales criteria.
Supporters who are collecting pre purchased tickets are strongly advised to collect their tickets at least 60 minutes before kick-off to avoid delays in getting into the Stadium. You can collect your tickets from the ticket office on the first floor of the City Store at the Etihad Stadium.
Disabled supporters can collect their tickets from the Stadium Ticket Office, located in City Square (behind the stage).
Ticket collections will open 3-hours before kick-off and access to the ticket office within the store (on match-days) is via the Joe Mercer Way entrance. Opening times are subject to change.
Important Supporter Information
Visiting the Stadium
The stadium address for satellite navigation is: Etihad Stadium, Manchester M11 3FF.
If you have not visited the Etihad Stadium before, we want you to enjoy the whole experience, and that starts with how to get here and where to park.
Supporters requiring a taxi after the final whistle are advised to make their way to Ashton New Road where taxis are located. Due to road closures immediately after the game, taxis are unable to enter the Etihad Campus for at least one hour after the final whistle.
To help continue improving the matchday experience for all supporters, we ask that you respect the club’s request to avoid persistent standing at all games. This is one of our biggest sources of complaints from your fellow supporters in all sections of the stadium. We wish to make our matchdays as enjoyable an experience as possible for all of our fans and, as such, we request that you and fellow supporters remain in your seat for the majority of the match. Fans who breach these requests may be ejected from the stadium, and in some cases may have their membership card withdrawn. Please help us to avoid such measures by co-operating with this request and help us to create an enjoyable experience for all of our fans. We thank you for your support in helping us ensure a visit to the Etihad Stadium is a great experience.
Respect the Badge
Manchester City Football Club prides itself on having the best fans in the country and we greatly appreciate your support in enforcing the code of conduct. You are purchasing tickets which are located in stands which seat home fans only. We expect all supporters to behave in a manner appropriate to their surroundings. This code must be adhered to. Failure to comply could result in you being asked to leave the Stadium. For high profile games, such as local derbies or cup games, a zero tolerance policy will be in operation.
The following items are not allowed to be brought in to the Etihad Stadium:
- Golf umbrella or any article that may be used as a weapon and/or compromise public safety
- Professional recording equipment (audio and visual)
- Bags larger than A4 size
- Prams and pushchairs (these can be left at your own risk at the City@Home reception for collection after the match).
Please note that the entire Etihad Campus, including roadways, car parks and concourses, is smoke free. The use of electronic cigarettes is also prohibited. Manchester City Football Club operates a strict, no re-admission policy and there will not be an opportunity to leave and re-enter the Stadium.
The Ticket Office and Supporter Services are open Monday - Saturday, 9am to 5:30pm (closed Sunday & Bank Holiday). Both facilities will open on the day of all scheduled First Team home fixtures and Supporter Services will open for all scheduled First Team away fixtures until kick-off.
All memberships and hospitality are subject to availability and sold subject to Manchester City Football Club Limited’s 2012-13 Membership Terms and Conditions of sale, Hospitality terms and conditions of sale (available on request) including any applicable Ground Regulations.