Community Shield: Ticket information for Arsenal v Manchester City - Manchester City FC

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Wembley Stadium
Season 2014/15

Community Shield: Important supporter information

  • 21 July 2014 09:18
  • Posted by @MCFCHELP
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Important information ahead of the Community Shield against Arsenal on Sunday 10 August, kick off 3pm.

Please ensure you read the Supporter Travel Advice prior to the travelling.


Official Match Ticket

Entry to the Stadium will be granted on the presentation of a valid ticket purchased from the Club . The Club excludes all liability to any supporter who is denied entry to Wembley Stadium as a result of their ticket having been purchased through an unauthorised seller. The unauthorised sale or disposal of tickets may also amount to a criminal offence and Wembley Stadium and the Club will inform the police as soon as it becomes aware of any unauthorised sale or disposal of tickets.

Ticket Collection

We advise supporters not to travel if they do not have a valid match ticket. Pubs in the local area will close an hour before kick-off and will not be showing the match.

Any supporter who has made arrangements to collect tickets on the day, may do so from the East Ticket Office at Wembley Stadium from 10am until 3:15pm on Sunday 10 August.  Further information can be found within the Supporter Travel Advice. Supporters are strongly advised to collect their tickets at least 60 minutes before kick-off to avoid delays in getting into Wembley Stadium.


Important Travel Information

The line between Watford Junction and London Euston will be closed on Saturday 9 August 2014 to Monday 11 August 2014 to allow for the works below, to be carried out.

Network Rail will be replacing three critical junctions to the north and south of Watford and renewing the signalling system in the area. It will also replace the track crossovers with track that is easier to maintain, reducing future disruption due to maintenance, resulting in fewer delays, better punctuality and providing more comfortable journeys. Full details of National Rail train times are available here.

Engineering works affecting trains between Watford Junction and London Euston at the weekends in August 2014. For more information click hereStanmore Underground Station is being used for a replacement bus service, Supporters are advised not to use this car park on Sunday.  


Prohibited Items

The stadium operates a no smoking policy.

Pushchairs and buggies are not allowed into the stadium.

It is an offence to be under the influence of drink and drugs. 

Discretion lies with the Wembley Stadium stewards and local police as to who is deemed a safety risk, so please drink sensibly or you may face the possibility of not being allowed to enter the stadium. 

The use of pyrotechnics, flares and smoke bombs is prohibited and anyone found in possession of or being associated to these items faces arrest.

Manchester City Football Club prides itself on having the best supporters in the country and we greatly appreciate your support in adhering to the code of conduct. We expect all supporters to behave in a manner appropriate to their surroundings.  Failure to comply could result in you being asked to leave Wembley Stadium.  Any City supporters in the Sunderland areas of Wembley Stadium face ejection and this may result in further sanctions being taken. 

Manchester City Football Club is proud to support Kick It Out and ask that you show your respect to the stewards and staff at Wembley Stadium, along with the players of both teams and your fellow supporters.

The Ticket Office and Supporter Services are open Monday - Saturday, 9am to 5:30pm (closed Sunday & Bank Holiday).  The West Ticket Office at Wembley Stadium and Supporter Services will be open from 10am until 3:15pm on Sunday 10 August.  Please call 0161 444 1894 (option 1, option 3).  You can also use our online ‘frequently asked questions’ resource, #mcfchelp or our official Supporter Services Twitter account, @MCFCHELP.

All tickets and hospitality are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2014-15 away match terms and conditions of sale and Wembley Stadium Ground Regulations

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