Manchester City v Chelsea FA Cup fifth round ticket information - Manchester City FC

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Season 2013/14

City v Chelsea: FA Cup ticket information

  • 29 January 2014 17:32
  • Posted by @markbooth_mcfc
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Manchester City v Chelsea
Saturday 15th February 2014
Kick off – 5.15pm

Supporters registered on the FA Cup Scheme for the 2013/14 season are advised that much of the South Stand will be unavailable for this fixture, due to the extended visitor allocation. Please see ‘Seat Relocation’ information below.

Please note: All Platinum/Gold Seasoncard holders registered on the 2013/14 Season FA Cup Scheme will have payment taken from their nominated debit/credit card by 9am Friday 31st January.

Tickets will be priced as follows;

Colin Bell / East Stand

Family Stand / South Stand

Level 1

Level 2

Level 3

Level 1

Level 2







16-21s / Over 65s






Under 16s












†Adult supporters registered on the FA Cup Scheme for the 2013/14 Season will pay a maximum of £25.00 in all areas of the stadium.

Tickets will be available online at, by telephone on 0161 444 1894 (option 1, option 1, option 2)* and to personal callers at the Ticket Office above the City Store at the Etihad Stadium for supporters that meet the following criteria:

-          2013/14 Platinum/Gold Seasoncard holders registered to the FA Cup Scheme and impacted by the extended visitor allocation, who wish to relocate ** – Friday 31st January at 9am

-          All 2013/14 Platinum/Gold Seasoncard holders not on the FA Cup Scheme** – Saturday 1st February at 9am

-          2013/14 Blue Members online and by telephone* only – Sunday 2nd February at 9am

-          General sale – Monday 3rd February at 9am***

2013/14 Platinum and Gold Seasoncard holders who are not registered on the FA Cup Scheme are kindly reminded that their Seasoncard seat is not guaranteed for any Cup game played at the Etihad Stadium.

10 loyalty points will be awarded for attending this fixture. Platinum Seasoncard holders will receive 20 loyalty points for attending this fixture.

*Tickets purchased over the telephone will be subject to a £2.50 booking fee per ticket. Lines are open 24-hours. No booking fee payable on tickets purchased online. Please note: the disabled ticket line is closed on Sunday 2nd February and will re-open at 9am, Monday 3rd February.

**Please see ‘Seat Relocation’ information below.

***Due to the Premier League fixture against Chelsea on Monday 3 February, supporters wishing to purchase tickets in person will need to park in the Blue Car Park, located off Alan Turing Way. 

You can park free of charge until three hours before kick-off after which you will be charged £10 in-line with our matchday car parking charges. Disabled Supporters are able to access the Stadium Campus to visit the Stadium Ticket Office located in BT City Square, via Gate 11 until 3-hours before kick-off. 

The Stadium Ticket Office is open from 9am.

Disabled supporters are unable to purchase tickets online.  Those that meet the qualifying criteria and wish to purchase a ticket should contact the disabled ticket line on 0161 444 1894 (option 1, option 1, option 1). 

For details and information about accessibility please click here. Should you have any further questions or need advice, please contact our Disability Liaison Officer, on 0161 444 1894 (option 1, option 1, option 1).

Please note: the disabled ticket line is closed on Sunday 2nd February and will re-open at 9am, Monday 3rd February.

For additional help or assistance use our online ‘frequently asked questions’ resource, #mcfchelp. You can also ask us a question and keep up to date via our official Supporter Services Twitter account, @MCFCHELP.

Club policy allows children under 5-years to enter the stadium without a ticket to sit with their parent/guardian.  All children aged 5-years to 14-years must be accompanied by an adult (over 18-years).  Children aged over 14-years are able to enter the stadium unaccompanied. 

Please note: If a supporter number used is that of an adult, then only an adult ticket may be used.  This also applies to under 16s and over 65s.  

It is important that you have purchased, and are in possession of, the correct ticket and that it is activated to allow you access in to the stadium. 

If the supporter who originally purchased the ticket is no longer able to attend the match, please contact the Supporter Services team on 0161 444 1894 (option 1, then option 3) to discuss, and where appropriate, upgrade your ticket. 

Failure to upgrade your ticket before you attempt to enter the stadium may result in a stadium ban.

Seat Relocations

Most of the South Stand will be unavailable for this fixture, due to the extended visitor’s allocation.

Supporters registered on the FA Cup Scheme with a seasonal seat in the South Stand, located in an area affected by the extended visitor allocation, are advised that we will automatically relocate them to the next best available seat for this match. 

This will be based on previous cup game purchase history where the visiting team have taken the extended allocation.

If, upon receipt of your email confirmation, you are unhappy with your allocated seat, please contact the Supporter Service team on 0161 444 1894 (option 1, option 3) or visit the Ticket Office above the City Store at the Etihad Stadium, on Friday 31st January from 9am to choose an alternative location. 

All supporters on the FA Cup Scheme will have their seats processed before we go on sale to other supporters to ensure we can offer you the best available seats. Please note: supporters cannot relocate on Sunday 2nd February.

Hospitality is available for this match, from £75 plus VAT.  Whether you’re looking to celebrate with family and friends, entertain clients or just treat yourself, we have the perfect package to suit you, and your budget. And, for 2013/14 we welcome Jamie Oliver’s creativity in the kitchen.  

To book online or find out more about the facilities click here. Alternatively, please call 0161 444 1894 (option 1, option 2) or email:

Official Match Ticket

Entry to the Stadium will be granted on the presentation of a valid ticket purchased from the Club or through the Viagogo Ticket Exchange only. 

The Club excludes all liability to any supporter who is denied entry to the Stadium as a result of their ticket having been purchased through an unauthorised seller. 

The unauthorised sale or disposal of tickets may also amount to a criminal offence and the Club will inform the police as soon as it becomes aware of any unauthorised sale or disposal of tickets.

Be Blue

Consider becoming a Blue Member, with benefits including Match Ticket Priority and subscription to the Digital Matchday Publication, for the best chance to see all the big games. 

There is also our City Kicks Blue membership for under 16s, a must for all young City supporters.  Click here to find out more and buy online.

Important Supporter Information

Visiting the Stadium

The stadium address for satellite navigation is:  Etihad Stadium, Manchester M11 3FF. If you have not visited the Etihad Stadium before, we want you to enjoy the whole experience, and that starts with how to get here and where to park. To find out more click here for the stadium plan.

Supporters requiring a taxi after the final whistle are advised to make their way to Ashton New Road where taxis are located.  

Due to road closures immediately after the game, taxis are unable to enter the Etihad Campus for at least one hour after the final whistle. Those supporters wishing to travel in to Manchester City centre may board supporter buses which are also located on Ashton New Road opposite the South Stand. 

Persistent Standing

To help continue improving the matchday experience for all supporters, we ask that you respect the club’s request to avoid persistent standing at all games. This is one of our biggest sources of complaints from your fellow supporters in all sections of the stadium.  

We wish to make our matchdays as enjoyable an experience as possible for all of our fans and, as such, we request that you and fellow supporters remain in your seat for the majority of the match. 

Fans who breach these requests may be ejected from the stadium, and in some cases may have their membership card withdrawn. 

Please help us to avoid such measures by co-operating with this request and help us to create an enjoyable experience for all of our fans. We thank you for your support in helping us ensure a visit to the Etihad Stadium is a great experience.

Respect the Badge

Manchester City Football Club prides itself on having the best fans in the country and we greatly appreciate your support in enforcing the code of conduct. 

You are purchasing tickets which are located in stands which seat home fans only.  We expect all supporters to behave in a manner appropriate to their surroundings.  

This code must be adhered to.  

Failure to comply could result in you being asked to leave the Stadium.  For high profile games, such as local derbies or cup games, a zero tolerance policy will be in operation.

Prohibited Items

The following items are not allowed to be brought in to the Etihad Stadium:

-          Pyrotechnics, flares and smoke bombs.

-          Golf umbrella or any article that may be used as a weapon and/or compromise public safety.

-          Professional recording equipment (audio and visual).

-          Bags larger than A4 size.


Please note that the entire Etihad Campus, including roadways, car parks and concourses, is smoke free.  

The use of electronic cigarettes is also prohibited. Manchester City Football Club operates a strict, no re-admission policy and there will not be an opportunity to leave and re-enter the Stadium.

The Ticket Office and Supporter Services are open Monday - Saturday, 9am to 5:30pm (closed Sunday & Bank Holiday). 

Both facilities will open on the day of all scheduled First Team home fixtures, and for this match will be open from 9am to 5.30pm. Please call 0161 444 1894 (option 1, option 3).  

You can also use our online ‘frequently asked questions’ resource, #mcfchelp or our official Supporter Services Twitter account, @MCFCHELP.

All tickets and hospitality are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2013-14 home match terms and conditions of sale, 2013-14 Hospitality terms and conditions of sale and any applicable ground regulations.


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